Terms of Service
Welcome to Soul Routes. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before booking a tour or using any of our travel-related services. If you do not agree with any part of these terms, you must refrain from using our services.
Booking and Reservations
All tour bookings are subject to availability. Confirmed bookings require full payment or a deposit as specified during the booking process. Soul Routes reserves the right to cancel or modify any booking in case of unforeseen circumstances, natural disasters, or events beyond our control. Clients will be notified promptly and offered alternative arrangements or a full refund.
Payment Terms
- Payments must be made using approved methods outlined during booking.
- Any outstanding balance must be cleared prior to the start of the tour or service.
- Late payments may result in cancellation of bookings without refund unless otherwise agreed.
- All prices are subject to change until the booking is confirmed and payment is received.
Cancellation Policy
Clients may cancel their bookings in accordance with our Refund / Return Policy. Refunds and cancellations are processed based on timing, tour type, and third-party service commitments. Please review our Refund / Return Policy for detailed information on eligibility and procedures.
Responsibilities of Clients
- Clients must provide accurate and complete personal and travel-related information at the time of booking.
- Clients are responsible for obtaining any required travel documents, visas, vaccinations, and insurance.
- Soul Routes is not liable for losses or delays caused by clients’ failure to comply with legal or administrative requirements.
- Clients should adhere to local laws, customs, and the rules of accommodations and tour providers.
Limitation of Liability
Soul Routes acts as a facilitator for travel services and cannot guarantee the performance of third-party providers such as hotels, airlines, or activity operators. We are not responsible for accidents, injuries, delays, or loss of personal belongings during travel. Our liability is limited to the amount paid for the specific tour or service booked.
Travel Insurance
We strongly recommend that all clients obtain comprehensive travel insurance to cover cancellations, medical emergencies, or other unforeseen events. Travel insurance is the responsibility of the client and is not included in the tour price unless explicitly stated.
Intellectual Property
All content on the Soul Routes website, including text, images, logos, and designs, is the intellectual property of Soul Routes or its partners. Unauthorized use, reproduction, or distribution of content is strictly prohibited.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the country in which Soul Routes is registered. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Modifications to Terms
Soul Routes reserves the right to update or modify these Terms of Service at any time. Updates will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms. We encourage you to review this page regularly.
Contact Us
If you have any questions regarding these Terms of Service or need further clarification, please contact us. We are committed to providing clear guidance and ensuring a safe and enjoyable travel experience.